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SensationalMinds

Website Terms of Use

Sensational Minds, Colchester, Essex

Draft for internal review. This document is not yet approved for publication. It contains items marked for confirmation, it has not been reviewed by a qualified legal adviser, and it is set not to appear in search engines until Sensational Minds confirms the outstanding details.

Document control details for Website Terms of Use
Policy titleWebsite Terms of Use
OrganisationItem to confirm before publication: [CONFIRM BEFORE PUBLICATION: full registered company name, for example Sensational Minds Ltd, exactly as registered]
VersionItem to confirm before publication: [CONFIRM BEFORE PUBLICATION: version number]
Effective dateItem to confirm before publication: [CONFIRM BEFORE PUBLICATION: effective date]
Date last reviewedItem to confirm before publication: [CONFIRM BEFORE PUBLICATION: date this document was actually reviewed]
Next scheduled reviewItem to confirm before publication: [CONFIRM BEFORE PUBLICATION: next scheduled review date]
Policy ownerItem to confirm before publication: [CONFIRM BEFORE PUBLICATION: named policy owner and job title]
Contact for questionsItem to confirm before publication: [CONFIRM BEFORE PUBLICATION: contact route for questions about this policy]

In plain English

These terms explain what you can expect from this website and what we ask of you when you use it. They cover the website only. The terms for our assessment and support services are set out separately.

In short: the information here is general guidance, it does not replace individual clinical advice, and we ask you to use the site fairly and lawfully.

1. About these terms

This website is operated by Item to confirm before publication: [CONFIRM BEFORE PUBLICATION: full legal company name and company registration number]. By using the site, you accept these terms. If you do not accept them, please do not use the site.

2. What the information on this site is

The information on this website is general guidance about neurodevelopmental assessment, support, education and workplace services. It is written to help you understand your options.

  • It is not a diagnosis, and it is not individual clinical advice
  • It does not create a clinical relationship between you and Sensational Minds
  • Screening tools and checklists on this site indicate whether a conversation may be helpful, and nothing more
  • If you are worried about your health, or your child's health, please speak to your GP or another qualified professional

If you or someone else is in immediate danger, contact the emergency services. This website is not a crisis service and is not monitored around the clock.

3. Using this website

You agree to use this website lawfully and considerately. Please do not:

  • Attempt to gain unauthorised access to any part of the site, its systems or its data
  • Upload anything harmful, unlawful or deliberately misleading
  • Use the site in a way that damages it or interferes with anyone else's use of it
  • Copy substantial parts of the site for commercial use without our permission
  • Submit someone else's personal information without an appropriate basis for doing so

Please do not send detailed clinical, safeguarding or identifiable health information through general website forms. We will agree a secure way to share sensitive information where required.

4. Accounts and secure areas

Parts of this website, such as the Learning Hub and the coaching portal, need an account. If you have an account, please keep your sign-in details private and tell us promptly if you think someone else has used them.

We may suspend or remove an account where there has been misuse, or where access is no longer appropriate. Any additional membership terms that apply to those areas: Item to confirm before publication: [CONFIRM BEFORE PUBLICATION: membership terms, cancellation arrangements and any fees for the Learning Hub and portal areas]

5. Our content and your content

The text, images, resources, guides and downloadable materials on this website belong to Sensational Minds or are used with permission. You may read them, print them and share links to them for personal or internal school or organisational use.

  • Please do not republish or resell our materials, or present them as your own
  • Training and course materials may carry their own licence terms, which take priority where they apply
  • Where you send us feedback or content, you allow us to use it for the purpose you sent it for

7. Availability

We aim to keep this website available and up to date, but we cannot promise it will always be available or free of errors. We may change, suspend or withdraw parts of the site, including secure areas, for maintenance or other reasons.

8. Responsibility and liability

We take care over what we publish. Even so, the website is provided for general information, and decisions about assessment, treatment, education or employment should be made with appropriate individual advice.

The extent of our liability, and any limits that apply, must be settled with a qualified legal adviser before publication: Item to confirm before publication: [CONFIRM BEFORE PUBLICATION: the liability and exclusion wording approved by the organisation's legal adviser, including consumer rights that cannot be excluded]

9. Law and jurisdiction

These terms are governed by the law of Item to confirm before publication: [CONFIRM BEFORE PUBLICATION: governing law and jurisdiction, for example England and Wales].

10. Changes to these terms

We may update these terms. The version number and dates at the top of this page show when they were last reviewed. Please also read our privacy notice and cookie policy.

Questions about this policy

If anything here is unclear, please contact us and we will explain it. Please do not send detailed clinical, safeguarding or identifiable health information by general email. We will agree a secure way to share sensitive information where required.